Travelling With Pets
Please always indicate the transport of pets when making your reservation. The final decision about the transport is up to the ship's management.
During the crossing you are welcome to keep your dog on a leash on the open deck and in the passenger area on the lower deck with you.
Please understand that dogs are not allowed to enter our onboard store and catering area. Additionally, we offer 4 dog boxes on the open deck, which are available for your pet dog.
Please make sure that your pet is always on a short leash. For fight and list dogs there is an additional muzzle obligation.
However, dogs are also allowed to stay in the vehicle during the trip. For safety reasons, the car deck will remain closed during the crossing. It is therefore not possible to visit your dog during this time.
Smaller pets up to 10 kg are allowed to travel in their own transport box in the passenger area. For safety reasons, the car deck is not accessible during the trip, so if you want to leave your pet in the car, you will not be able to visit it during this time.
If your mobility is reduced, we will do everything we can to make the crossing as comfortable as possible for you. For safety reasons, an accompanying adult is requested.
There is no elevator, but the upper car deck offers a low-barrier access to deck 2, where you will find our on-board store, a restaurant and a disabled toilet. Please note that deck 3 (and thus also the restaurant and café) is only accessible via stairs.
We would like to ask you to inform us about your limitations (especially the type of wheelchair) during the booking process. Due to the design of the ship, it is unfortunately not possible to travel with large electric wheelchairs.
We ask for your understanding that due to the design of the ship we can only offer a barrier-free access if your car does not exceed the height of 1.95 m, as not all decks are designed for high vehicles. It is not allowed to stay in the vehicle during the crossing.
Please let us know in advance during the booking process and at the check-in if you would like a parking space on the car deck near a barrier-free access. We also ask our guests with reduced mobility to be at the port at least one hour before departure so that we can assign a low-barrier parking space on board.
As there are no elevators on board "Skåne Jet", wheelchair users travelling without a vehicle can only access the ship via the upper car deck. Please inform us in advance when booking and at the check-in if you are travelling in a wheelchair. We also ask our guests with reduced mobility to be at the port at least one hour prior to departure to ensure a safe check-in on board. Our crew will then escort you on board before the loading of the vehicles begins.
Travelling With Kids
Our crossing takes only 2.5 hours, but we know that this can still be a long time for children. That is why we have a special kids room on board with films, books and colorful walls for the little ones to discover and be curious.
For the gastronomic area we offer high chairs.
Children up to the age of 3 travel free of charge, teenagers up to the age of 15 get a reduced price. You can find more information about our fares here.
Please indicate when booking if you want to travel with a large baby carriage. We will be able to assign you a parking space on the car deck near a low-barrier access through which you can reach the inner deck area with the stroller.
The most comfortable way for you is to leave the stroller in the car and carry your child in a baby carrier during the crossing.