Ship of FRS between coasts, on the picture there are hygiene icons.

Our Hygiene Measures

All about COVID-19

COVID-19 is probably bothering everyone us either way, but for the duration of the ferry trip, we would like to give you the time to take a break. That is why we take numerous hygiene measures so that you do not need to worry at FRS. Of course our hygiene concept is always adapted to the current requirements.

Check-In & Boarding

  • At check-in and boarding, we kindly ask you to wear a face mask as it is common in many restaurants and hotels in Germany.
  • At the ports and at our parking decks, we have information signs that remind all passengers and our employees of regular hand washing and disinfection. Of course, we provide all necessary means readily accessible.
  • We regularly disinfect all spots that are often frequented and touched.
  • Our staff has been specially trained and are there to help you answering any questions you may have.
Hands that wash the spaces between the fingers.
Hands under running water.

On Board

  • Staff that is in direct contact with the guests is wearing face masks and gloves. Please wear a mouth-and-nose protection when boarding and moving through the ship.
  • We have installed hand sanitisers everywhere on board, e.g. in the entrance area, in the restrooms as well as other important places.
  • Surfaces are often disinfected so that you do not need to wear gloves. The cleaning routines have increased and have been adapted to the situation. The sanitary facilities are cleaned far more often, for example.
  • The capacity of the passengers we transport on our high-speed catamaran is reduced by about half. This allows you to maintain a safe distance from other guests.
  • In the 2020 season, the HVAC system on our high-speed jet will be operated by fresh air. It is planned to retrofit the systems so that the recirculation air is treated with UV-C rays through a disinfection unit, which can combat the viruses.
  • As a reminder, there exists a clear guidance system on the floor for all guests and crew members to ensure the safety distances.
  • Nice posters remind you of more frequent hand washing and disinfection. That information is also included in our entertainment system on board.

Keep Up-To-Date

  • Using our travel app FRS Travel, you will get all current information. Here you will find the download:

Shopping On Board

  • In our board shop, we limit the amount of guests that will be able to go shopping at the same time. Other than that, there are no further restrictions. So there is nothing getting in the way of your shopping break.
  • The guidance system on the floor visualizes the necessary safety distances.

Board Bistro

  • Also in the board bistro, the amount of guests will be reduced.
  • Here too, follow the guidance of our floor markings in order to be able to meet the safety distances.

The Little Ones

  • Unfortunately, the play area for children on board is only restrictedly usable at the moment in order to avoid an infection.
Mouth and nose protector and disinfectant on wodden table.

If you have any questions, our staff – either on board or online – is happy to assist you at any time. Here you will find our contact form.

 

A special service: If an official travel warning is issued for Sweden, you can cancel your booking at any time free of charge.