Ship of FRS between coasts, on the picture there are hygiene icons.

Our Hygiene Measures

All about COVID-19

COVID-19 is probably bothering everyone us either way, but for the duration of the ferry trip, we would like to give you the time to take a break. That is why we take numerous hygiene measures so that you do not need to worry at FRS. Of course our hygiene concept is always adapted to the current requirements.

Check-In & Boarding

  • At check-in and boarding, we kindly ask you to wear a face mask as it is common in many restaurants and hotels in Germany.
  • At the ports and at our parking decks, we have information signs that remind all passengers and our employees of regular hand washing and disinfection. Of course, we provide all necessary means readily accessible.
  • We regularly disinfect all spots that are often frequented and touched.
  • Our staff has been specially trained and are there to help you answering any questions you may have.
Hands that wash the spaces between the fingers.
Hands under running water.

On Board

  • Staff that is in direct contact with the guests is wearing face masks and gloves. Please wear a mouth-and-nose protection when boarding and moving through the ship.
  • We have installed hand sanitisers everywhere on board, e.g. in the entrance area, in the restrooms as well as other important places.
  • Surfaces are often disinfected so that you do not need to wear gloves. The cleaning routines have increased and have been adapted to the situation. The sanitary facilities are cleaned far more often, for example.
  • The capacity of the passengers we transport on our high-speed catamaran is reduced by about half. This allows you to maintain a safe distance from other guests.
  • As a reminder, there exists a clear guidance system on the floor for all guests and crew members to ensure the safety distances.
  • Nice posters remind you of more frequent hand washing and disinfection. That information is also included in our entertainment system on board.

By means of complex retrofitting, the HVAC system on our high-speed jet was improved so that the recirculation air is treated with UV-C rays through a disinfection unit. This enables the viruses to be effectively combated: The degree of disinfection is 99.9 %.

Keep Up-To-Date

  • On our social media channels you will always find the latest news and exciting background information. Click here to go to our Facebook channel.
  • Using our travel app FRS Travel, you will get all current information. Here you will find the download:

Shopping On Board

  • In our board shop, we limit the amount of guests that will be able to go shopping at the same time. Other than that, there are no further restrictions. So there is nothing getting in the way of your shopping break.
  • The guidance system on the floor visualizes the necessary safety distances.

Board Bistro

  • Also in the board bistro, the amount of guests will be reduced.
  • Here too, follow the guidance of our floor markings in order to be able to meet the safety distances.

The Little Ones

  • Unfortunately, the play area for children on board is only restrictedly usable at the moment in order to avoid an infection.
Mouth and nose protector and disinfectant on wodden table.
Information For Travelers From / To Risk Areas

We want to give you an overview of the current regulations regarding COVID-19 so that you stay well informed.

 

  • Here you will find information about the risk areas within Germany and the regulations of each federal state. These regulations are currently changing very fast, so please check the current quarantine regulations of the state you are travelling to after your arrival in Germany.
  • Here and here the Robert Koch Institute offers information about the regulations for people entering Germany, exit card etc. Information on this topic from the Federal Ministry of Health can be found here and from the Federal Foreign Office can be found here.
  • Here you can find information from the Robert Koch Institute on international risk areas designated by the German Federal Foreign Office, Federal Ministry of Health and Federal Ministry of the Interior, Building and Community, as well as information about the definition of risk areas.
  • Here you can find general information about COVID-19 for travelers in different languages.

If you have any questions, our staff – either on board or online – is happy to assist you at any time. Here you will find our contact form.

 

A special service: If an official travel warning is issued for Sweden, you can cancel your booking at any time free of charge.