Offer and promotion conditions

The voucher is only valid for FRS Baltic GmbH trips. It is not valid for products from the FRS Baltic GmbH Bordershop or as on-board credit. Vouchers can be ordered by email at [email protected].

The voucher will only be issued after payment of the requested equivalent value. The voucher will be sent by e-mail to the e-mail address given when the order was placed.

The voucher is transferable. FRS Baltic GmbH may make payment to the respective holder with discharging effect. This shall not apply if FRS Baltic GmbH has knowledge or grossly negligent ignorance of the ineligibility, legal incapacity or lack of representative authority of the respective holder of the voucher.

The limitation period of the German Civil Code (BGB) shall apply to the limitation of vouchers. In all other respects, the General Conditions of Carriage (GTC) and the General Tariff Regulations for Carriage by Sea (GTR) of FRS Baltic GmbH shall apply.

 

We are now offering you a limited number of Fast Lane spaces per crossing.

The offer applies to the following vehicles:

•  cars up to 1.95m high

Please note:

•     No fast lane space can be guaranteed for rebooking.
•     If you require a special handicap parking space, you cannot be offered a fast lane space for logistical reasons.
•     If you arrive at the harbour after the recommended check-in times, we cannot guarantee you a fast lane space.

 

You will receive the 15% discount if you have booked online on our website by 31.01.2024 and your trips are between 28.03.2024 and 03.11.2024.

Excluded: Day tours and Bordershop tickets.

Conditions of participation for the FRS Baltic GmbH raffle (Click here to go to the raffle)

 

By participating in the FRS Baltic raffle, the participant accepts the following conditions of participation:

Organiser

The raffle is organised by FRS Baltic GmbH.

 

Eligibility

Anyone over the age of 18 is eligible to participate. Employees of the FRS Group are excluded from participating in the raffle.

 

Participation deadline

The raffle runs from 13.10.2022 and ends when the minimum number of participants has been reached, but no later than 01.11.2022.

 

Description of the prize

The prize is:

2x FRS Baltic voucher worth 100€

 

Conditions of participation

In order to participate in the raffle of the voucher, the entire questionnaire must be filled out and a valid e-mail address must be provided.

By participating in the raffle, the participant agrees to its rules.

 

Determination of the winner and notification

The winner will be determined in Germany by a random draw. The raffle is linked to the complete completion of the survey; only those participants who have completed the task correctly will be entered into the raffle. The winners of the draw will be informed of the prize in a timely manner via a separate e-mail.

In Sweden, the winner is determined by a vote of our jury, which consists of FRS Baltic's marketing department. For this purpose, the motivational question "Why do you want to win the voucher?" is asked and used as a decision criterion.

 

Submission of the prize

The prize will be sent to the email address provided during the questionnaire.

 

Transferability of the participation and the prize

The prize is transferable. FRS Baltic GmbH may make payments to the respective holder with discharging effect. Beyond that, the prize cannot be exchanged or paid out. The profit is subject to the regular limitation period of three years from the end of the year in which the profit was distributed by FRS Baltic GmbH.

 

Sonstiges

German law applies.

The organiser reserves the right to cancel or terminate the prize draw at any time without prior notice in the event of good cause.

The legal process is excluded. The organiser is only liable for gross negligence or intent on the part of its employees.

The invalidity of individual provisions shall not result in the invalidity of the entire conditions of participation. The provisions of the German Civil Code shall apply in place of the invalid/void provision.

 

FRS Baltic Raffle Privacy Policy

We would like to inform you about how we process your personal data within the framework of our website and in the course of the FRS Baltic Raffle in accordance with the applicable data protection laws.

 

Who is responsible for data processing?

According to the Data Protection Act, the person responsible for data processing is

FRS Baltic GmbH (Jasmunder Landstraße 2, 18546 Sassnitz, Germany)

 

Who can I contact?

If you have any questions regarding the collection, processing and use of your personal data, please contact our data protection officer:

FRS Baltic GmbH

Jasmunder Landstraße 2

18546 Sassnitz

datenschutz(at)frs.de

 

You can find more information about our company, the authorised representatives and other contact options in the imprint on our website.

 

For what and on what legal basis do we process your data (purpose of processing)?

We process personal data in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Personal data is processed by us on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a) GDPR. This includes in particular:

• Conduct of the competition,
• Verification of eligibility,
• Determining the winners and, if applicable, sending the prizes,
• Contacting the winner

In addition, we process your data for the purposes of our legitimate interests pursuant to Art. 6 (1) p. 1 lit. f) GDPR.

• for auditing purposes
  to protect our website and IT security and operations

If we process your personal data on the basis of legitimate interests, you have the right to object to the processing in accordance with Article 21 of the GDPR.

Furthermore, we process personal data for the fulfilment of a legal obligation pursuant to Art. 6 (1) (c) of the GDPR in order to ensure adequate security of the data. This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage of data pursuant to Art. 5 and 32 of the GDPR.

 

Is there an obligation to hand over data?

For requirements prescribed by law or necessary for the implementation of the prize draw, it is mandatory to provide the data mentioned below in order to be able to participate in the prize draw.

 

What information is processed in the competition process?

When participating in the competition, the following data will be processed:

• E-mail address

The purpose of processing the data is to fulfil the obligations related to the implementation of the prize draw and to contact you, with your consent, if you win the prize draw.

 

What data is processed when visiting our website?

When you visit our website, personal data is processed in order to display the content of the website on your device. In order to be able to display the pages in your browser, the IP address and other information about the browser of the device you are using must be processed, among other things.

With regard to data protection, we are committed to ensuring the confidentiality and integrity of your data processed by our IT systems.

To this end, and based on our legitimate interests in providing a secure and functional website, the following data is processed:

• IP address of the calling computer (for a maximum of 7 days)
• Operating system of the calling computer
• Browser version of the calling computer
• Name of the retrieved file
• Date and time of the retrieval
• Amount of data transferred
• Referring URL

The data will only be stored for as long as is necessary for the above purpose and to detect and correct errors on the website (maximum 7 days). A personal reference cannot be created from the data.

Your data will not be passed on to third-party advertising networks.

 

Do third parties see your data and/or have access to it?

As a rule, your personal data will only be passed on to third parties if this is necessary to carry out the raffle. The transfer of data is also based on a balancing of interests according to Art. 6 para. 1 lit. f) GDPR, or according to Art. 6 para. 1 lit. c) GDPR, if we are legally obliged to transfer the data, or with your consent according to Art. 6 para. 1 lit. a) GDPR.

 

How long will your data be stored?

Your data required for participation in the raffle will be stored until you revoke your consent or the purpose of the storage is fulfilled (3 months after the end of the promotion). Any longer storage periods due to mandatory legal requirements remain unaffected.

You can request access to your personal data stored in our company at any time (see contact details above) and, if there is no need for processing, request the deletion of the data or a restriction of processing.

 

Where is your data processed?

We process your personal data exclusively in data processing centres in the European Union.

 

Your rights as a data subject

You have the right to request information about the personal data we hold about you at any time. The requirements for verifying your correct identity are strict and we require proof that you are the actual recipient.

You also have the right to rectification, erasure and/or restriction of the processing of your personal data.

In addition, you have the right to object to the use of your personal data, the right to data portability, including the transfer of your data to another controller, and you also have rights in relation to automated decision-making and profiling.

 

Right of appeal

You have the right to complain to a data protection supervisory authority about our processing of your personal data. Please contact our data protection officer first to give us the opportunity to improve.

 

Disclaimer and limitations of this privacy policy

This privacy policy only applies to the processing of data on our website. Other websites are not subject to this privacy policy and may provide their own specific privacy policies.

 

Update of the FRS Baltic data protection notice: 13. October 2022